03 Jun American Metal Roofs Recognized Among Top Customer Service Leaders
We are proud once again this year to receive GuildQuality’s Guildmaster Award. American Metal Roofs was recognized among the top customer service leaders within the residential construction industry.
We have accepted the 2016 Guildmaster Award for showing a continued commitment to service excellence. GuildQuality, a third-party customer satisfaction surveying company based in Atlanta, has powered the Guildmaster Award since 2005 to celebrate service excellence among home builders, remodelers, and contractors.
American Metal Roofs was one of the over 200 companies recognized by GuildQuality for delivering exceptional customer experiences.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In determining the companies who were recognized with this honor, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded. American Metal Roofs achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
We pride ourselves in providing exceptional customer service before, during and after a new roofing installation. Our sales consultants, office staff, and installation crews are trained to listen to our customers, answer questions, address concerns and ensure that satisfaction is high. We are honored to accept this award from GuildQuality.
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset – their reputation. Our members rely on our service to gather customer feedback, measure satisfaction, and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit http://www.guildquality.com.